FleetEurope’s Accident Management service is focused on the delivery of a service for your drivers, getting them back on the road as soon as possible and providing access to our services through a dedicated number which is open 24 hours a day, every day of the year.
From the moment the AM team takes your driver’s call we can control the repair and claim process. We work to get your vehicle back on the road as soon as possible, to get the driver on their way again and to do all this in a cost effective manner. Drivers are not delayed in completing any initial paperwork as part of the claim process the team will action the claim over the phone.
We have solutions that cover a wide range of services, which include:
- Driver Claims Support
- Vehicle recovery and repair
- Driver repatriation
- Uninsured loss recovery
- Third party claims Capture and handling
- Replacement vehicles
- Insurance claims notification.
All parties including your insurance provider are kept up to date with progress by phone/email as well pre-agreed reporting structure. Plus we have the facility to track progress of repairs online.
For more information please call our Sales Department on 01494 435000 or e-mail us at sales@fleeteurope.co.uk